Getting Started
Guides & Resources for getting started with Edia for Attendance
11 articles
- Checking Flagged ConversationsFlagged absence conversations require manual review by school staff. When a conversation is flagged, Edia pauses automated communication so your team can review the message, follow up appropriately, and resolve…
- How Edia Attendance Works: The AI Outreach FlowLearn how Edia's AI detects unexplained absences, texts families, categorizes their replies, and automatically updates attendance codes. This guide covers the full outreach flow, escalation triggers, quiet hours, and translation…
- Manually Messaging a FamilyLearn how to send a one-to-one text message to a parent or guardian directly from Edia. Covers when to message manually and how the AI pauses during staff conversations.
- Using the Student Page: Filters, Sorting & Finding At-Risk StudentsLearn how to navigate the Students page, customize columns, apply filters, and build targeted intervention lists. Covers the Attendance Trend badge, Days to Chronic calculation, bulk actions, and ready-to-use intervention…
- Understanding the Student Profile: Calendar, History & Communication LogLearn what's on a student's profile and how to use it before calling a family. Covers the attendance calendar heatmap, root cause categories, communication log, GPA, behavior timeline, and active…
- Exporting Data & Using the CSVLearn which exports are available in Edia, when to use each, and how to pull them. Covers the Attendance Updates CSV, Students Table export, School Comparison export, and a quick-reference…
- Setting Up Automation Rules: Threshold-Based AlertsLearn how to configure automated, threshold-based notifications in Edia Attendance. Covers the six pre-built rules (early warning, escalation, chronic absence letters), customization options, and the 30-day cooldown per student.
- Updating Attendance Codes & Writing Back to the SISLearn how to update attendance codes in Edia and how changes sync back to your SIS. Covers AI auto-updates, the 7-day limit, SIS writeback support by platform, CSV exports, and…
- Setting Up Your School: Configuring Attendance SettingsStep-by-step guide for administrators configuring Edia Attendance. Covers daily vs. period mode, calculation methods, attendance codes, period suppression, notification delays, and review levels for AI-generated messages.
- Managing Student Interventions in EdiaEdia's Interventions tools help teachers, counselors, and administrators create, track, and manage student support plans — from reviewing academic data to documenting outreach and monitoring progress over time.
- How to Add Staff and Administrators to EdiaThis guide explains how to add new staff members and administrators to your Edia account, including which roles can be added self-service and which require assistance from the Edia team.