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Troubleshooting Roster Concerns

This guide explains how to manually refresh your roster by importing from Google, Clever, or ClassLink to resolve outdated or incorrect student lists. Helpful for teachers experiencing missing, extra, or unsynced students in their Edia rosters.

How to Refresh Your Roster

1. Go to Classes > Add or Import

From your teacher dashboard, open the Classes tab and click + Add or Import.


2. Choose your import source

Select the correct integration for your school or district:

  • Import from Google

  • Import from Clever

  • Import from ClassLink


3. Complete the import

Once selected, Edia will immediately pull in your most up-to-date roster—fixing missing students, removing students no longer in the class, and syncing any recent changes.


How Automatic Syncing Works

Edia syncs with your connected platform every 24 hours, but using this manual import triggers an instant update; perfect when changes are urgent or recently made.

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