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Troubleshooting for Google Classroom

This guide explains what to check if assignments are not appearing in Google Classroom. You’ll review class connections and assignment settings in Edia to restore syncing between the two platforms.

When to Use This

Use this article when:

  • An assignment is not appearing in Google Classroom

  • Google Classroom sync settings seem missing

  • A class roster was recently updated

  • Students cannot see an assignment in Google Classroom


Before troubleshooting:

Log into your Edia teacher account

Ensure your Google Classroom courses are active

Ensure your Edia classes are connected to Google Classroom


Step 1: Confirm Your Google Classroom Classes

Go to Classes.

Review your list of classes.

Confirm that each class name matches the corresponding class name in Google Classroom.


Your Edia classes match your Google Classroom sections.


Step 2: Re-Import Classes from Google Classroom

From Classes, click + Add or Import.

Select Re-import from Google.

Choose the correct classes from the list.

Click Import.


This does not create duplicate classes.

Re-importing only refreshes rosters and sync settings.


Step 3: Check the Assignment Post Date

Return to the Edia homepage.

Open the assignment that is not appearing in Google Classroom.

Review the Post date and time.

If the Post date is set in the future, update it.

Click Save Changes if you make updates.


The assignment will appear in Google Classroom once the Post date has passed.


Step 4: Confirm Google Classroom Sync Is Enabled

Open the assignment.

Click the three dots at the top of the page.

Select Share with Students.

Confirm that Sync with Google Classroom is turned on.

Click Update to save.


The assignment will sync to the connected Google Classroom course.


If You Don’t See the Sync Option

If Sync with Google Classroom does not appear:

  • Return to Classes

  • Select Re-import from Google

  • Reconnect your classes

This typically restores the missing sync option.

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